The Anatomy of a Successful Marketing Automation System

Marketing is the main driver of sales, everything you do is marketing. From the blog posts you write to the branded bags you hand out at your cash register or the business card you send.

However, some things we do as marketers can seem like magic. Especially if everything you’re doing creates value for the user along the way.

People like to get plenty of information before making a purchase, and they do not want to be called until they are ready to buy.

In fact, if you call them too early in the buying process, they may never want to hear from you again. Continue reading “The Anatomy of a Successful Marketing Automation System”

5 Steps to Measure Your Social Media Presence

Creating and sustaining a strong social media presence for your business is essential in the digital age.

41% of social media users believe that the businesses they interact with should have a strong digital presence on social media.

To ensure that you’re using your social media platforms to their full potential, it’s important to measure their success.

By taking the time to look at your metrics, you can identify what tactics are working, and what areas need more attention as you move forward.

Here are five ways to measure your business’s social media profile that is sure to help you with your digital strategy moving forward.

Continue reading “5 Steps to Measure Your Social Media Presence”

Marketing Automation is a Big, Fluffy, Jelly-filled, Glazed Donut

That delicious ring of puffy goodness sits on a plate in front of me. Teasing me with its delicate sugary shine. A donut so stuffed that one drip of red jelly squeezes out the side.

My head says no, but my stomach says yes. Head calculates how far I’d have to jog to burn off the 672 calories. Stomach isn’t worried about such mundane problems. Incredible payoff is 30 seconds away.

Many marketers have bitten into the jelly donut that is “marketing automation”. They hit START on an automation program that shells out countless emails to unsuspecting victims, quickly and furiously. It’s never been easier to do it. Continue reading “Marketing Automation is a Big, Fluffy, Jelly-filled, Glazed Donut”

Stop the Mindless Death Shuffle for Leads

I’ve been there. Sadly I’ve been there. Wandering around the wreckage of a ruined society, starving, and pursuing the delicious and mouth-watering LEEEAD. They are so easy to catch if you’re persistent…and it’s so easy to brag to the rest of the organization the miraculous successes your efforts have produced.

“We generated 32-billionty leads this quarter!”

But LEEEADS are not a useful metric to share with anybody.

Continue reading “Stop the Mindless Death Shuffle for Leads”

Marketers Ruin Everything

Marketers Ruin Everything

The biggest problem with digital marketing today is that marketers actually ruin everything. Literally everything. Every digital marketing channel that was valuable at one point  has been overused, watered down and ruined.

We posted April 13th called How Marketers Ruin Email. It was a fun write-up about how marketers have abused the email channel but now we’ve realized it didn’t go quite far enough.

Rest assured if a digital channel is effective, somebody out there is quickly trying to wring every cent they can out of it.  Especially now that the barrier to entry as a “digital marketer” has lowered – there are how-to guides on everything – anybody can enter the industry as a “leader”. Continue reading “Marketers Ruin Everything”

Stop Using Popups

Burn It Anyway!

As we were talking about promotional strategies, Brian brought up the idea of using a pop-over to promote sign ups to the NorthIQ Smarter Business Newsletter (which in my incredibly biased opinion, is the best free marketing information you’ll find on the internet today).

I immediately shot him down and told him that was the single worst idea he had ever had.

Back in the “good old days” we would see the occasional in-page popup.  They were usually designed to be useful, maybe to let you log in, or to show you some features you didn’t know were there.

They were useful, so we tended to pay attention to them.

Then, there were more.

Now, in true marketing-ruins-everything fashion they are absolutely everywhere.

And they need to go away. Be put down. Eliminated. Burned at the stake. Continue reading “Stop Using Popups”

The 5 Myths of Funnel Management

Funnel Management

In our previous post we wrote that SEO is Big Pile of Crap, in that post we talked about the need to target the right audience, and to turn prospects into leads. We also mentioned funnels briefly. We’re big fans of funnel management here at NorthIQ. Part of our work with our clients is in building a solid digital strategy.

As part of that digital strategy, we talk about the “Buyer’s Journey”, and how you need various touch points during a business relationship before you get the sale.

The number, frequency, and intensity of those touch points can vary based on the product or service, and the price point that you’re working with. Continue reading “The 5 Myths of Funnel Management”

The 5 Step Social Media Check-up

5 Step Social Media Check Up

A holistic digital strategy is about looking at your overall “digital footprint;” each individual component of your digital presence should reflect your overall brand values and business goals.

In addition to visual alignment, where your social media profiles all need to share your brand’s “look and feel,” you also need business alignment.

Creating and sustaining a strong social media profile for your business is essential in the digital age.

41% of social media users believe that the businesses they interact with should have a strong digital presence on social media.

To ensure that you’re using your social media platforms to their full potential, it’s important to measure their success.

By taking the time to look at your metrics, you can identify what tactics are working and what areas need more attention as you move forward.

Here are five ways to measure your business’s social media profile that are sure to help you with your digital strategy moving forward. Continue reading “The 5 Step Social Media Check-up”

Why I Am Not A Marketer Anymore

Years ago, I was fresh out of school and the company I worked for, a small and growing company sent me to a marketing conference (DMA). This was maybe 2001, 2002. The company I worked for was small and spent a fair bit of budget to send me, a young graphic designer to this marketing conference. It was held by a reputable marketing organization at the time and the topic was direct marketing. In retrospect it was an industry that was about to suffer setbacks. But they were branching out into digital. Continue reading “Why I Am Not A Marketer Anymore”

Stop Abusing Your Email List

So many companies out there take their precious email lists and abuse it. Those lists only grow because of a ridiculous “content trickery” strategy where you give away a near-useless piece of content for the right to spam folks. Usually they shrink because prospects who register are really only interested in a free download.

Short term sales at the cost of high unsub rates rule the day and too many companies make this sacrifice. Too many companies are okay with taking their list of names and hammering all the blood (money) out of it they can.

I know the allure of looking at it purely from a numbers standpoint. Open rates. Clicks. Unsubscribes. Revenue. On the short term it’s easy to say that frequent mailing of revenue-generating content that is poorly crafted but sells can help meet quarterly goals. But that is not a plan that sets your business up for long term success. That is not a plan that most companies should be proud of. Continue reading “Stop Abusing Your Email List”